COM 201 Business Communication I

Instructor: Tunde Tuzes, John Attard

Hours: 36

Times: TBA

Credit hours: 2

Course description:

Methodology:

The course is intended as an opportunity for intermediate level students to develop confidence and fluency in these communication context: socializing, using the telephone, and participating in meetings.

The two objectives of the course are to improve communication techniques and to develop and consolidate target language within the previously mentioned communication contexts. The course is geared towards improving speaking and listening skills. 

Through reading and writing tasks are included in the course, the development of fluency and confidence in speaking is the most important objective.  Therefore, students will be involved in a great deal of discussion and critical thinking activities. Students should expect a high level of participatory tasks in each class.

Learner outcome:

Students will be able to:

• Understand and communicate within diverse cultures
• Competently manage conversations in a business setting
• Skillfully prepare for and conduct telephone calls
• State and ask for opinions in a business meeting
• Organize, prepare for, and chair a business meeting
• Prepare for and carry out negotiations 

Revised:

February 2004

Units:  

Oral presentations, meetings, telephone communications, listening and speaking for business,

Evaluation:

Attendance 12%, Homework/Participation 24%, Writing Assignment 10%, Exam 44%

Passing grade:

If this is a core course in your diploma, 70% in overall evaluation is a passing grade. If this is a core course in your certificate, 60% in overall evaluation is a passing grade. If this is an elective course in your program of study, 50% in overall evaluation is a passing grade.

Prerequisite courses or equivalent knowledge:

Intermediate knowledge of the English language

Resources:

Essentials of Business Communication, Guffey and Nagle, 4^th Canadian edition, Ch 12 only & Communicating in Business, S. Sweeney (Cambridge University Press) ISBN 0-521-77495-0, with cassette tapes